Effective Date: May 01, 2025

At Urdu Mangas (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of personal data:

a. Information You Provide

• Name
• Email address
• Shipping address
• Phone number (if provided)
• Payment information (processed securely through third-party payment gateways)
• Order details and preferences

b. Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URLs
• Device type

This information helps us improve your experience and secure our services.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To send order updates and promotional emails (if you opt in)
• To improve our website and services
• To comply with legal requirements

We do not sell your personal information to any third parties.

3. Sharing of Your Information

We may share your information with:

• Trusted service providers, such as shipping carriers and payment processors
• Legal authorities, if required by law or to protect our rights
• Website analytics and email marketing platforms (non-sensitive data only)

Each third-party partner is obligated to maintain the confidentiality of your information.

4. Data Storage and Security

• Your data is stored on secure servers with up-to-date security protocols.
• We use SSL encryption to protect data transmission.
• Payment information is processed securely through compliant gateways (we do not store full credit card numbers).

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request data portability (where applicable)

To make a request, contact us at [Your Email Address].

6. Cookies

Our website uses cookies to:

• Remember user preferences
• Improve site functionality
• Analyze site traffic

You can disable cookies via your browser settings, though some features may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal and accounting obligations.

8. International Data Transfers

As a Pakistan-based company, your data may be stored or processed within or outside Pakistan. We ensure such transfers are done with appropriate safeguards in place.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our site constitutes your acceptance of any changes.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach us at:

📧 info@urdumangas.pk